Aereus, LLC Privacy Policy

Effective Date: January 5, 2025
Last Updated: January 5, 2025

1. Introduction

Aereus, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aereus.com (the “Site”).

This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information you directly provide to us, such as:

Contact Information: Name, email address, phone number, and mailing address when you contact us or subscribe to our services
Communication Data: Information contained in any inquiry you submit to us regarding products or services
Professional Information: Company name, job title, and business contact details

2.2 Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device, including:

Device Information: Browser type, operating system, IP address, and device identifiers
Usage Data: Pages viewed, time spent on pages, links clicked, and navigation paths
Location Data: Approximate geographic location based on IP address

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, see Section 6 below.

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, maintain, and improve our services
Communication: To respond to your inquiries, send newsletters, and provide customer support
Legal Compliance: To comply with legal obligations and protect our legal rights
Analytics: To analyze usage patterns and improve user experience
Security: To detect, prevent, and address technical issues and protect against fraud
Marketing: To send promotional materials, with your consent where required

Under the GDPR, we process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data
Contract: Processing is necessary for the performance of a contract with you
Legal Obligation: Processing is necessary for compliance with legal obligations
Legitimate Interests: Processing is necessary for our legitimate interests, except where overridden by your rights

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Web hosting providers
Analytics services
Email delivery services
Payment processors

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

Essential Cookies: Required for the operation of our Site
Analytics Cookies: Help us understand how visitors interact with our Site
Functional Cookies: Enable enhanced functionality and personalization

6.2 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience on our Site.

7. Your Rights and Choices

If you are located in the EEA, you have the following rights:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate personal data
Erasure: Request deletion of your personal data
Restriction: Request restriction of processing your personal data
Portability: Request transfer of your personal data to another controller
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent at any time where processing is based on consent

7.2 CCPA Rights (California Residents)

If you are a California resident, you have the following rights:

Right to Know: Request information about personal information collected, used, disclosed, or sold
Right to Delete: Request deletion of personal information
Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
Right to Non-Discrimination: Not be discriminated against for exercising privacy rights

7.3 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to your request within the timeframe required by applicable law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication procedures
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When determining retention periods, we consider:

The nature and sensitivity of the personal data
Legal and regulatory requirements
The purposes for which we process the data
Whether we can achieve those purposes through other means

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country.

For transfers from the EEA to countries not deemed adequate by the European Commission, we implement appropriate safeguards, such as Standard Contractual Clauses, to protect your information.

11. Children’s Privacy

Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Aereus, LLC
1415 2ND Ave, Unit 1410
Seattle, WA 98101
United States
Email: privacy@aereus.com
Phone: 541-393-2338

Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at: dpo@aereus.com

Supervisory Authority

If you are located in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by:

Posting the new Privacy Policy on this page
Updating the “Last Updated” date at the top of this policy
Sending an email notification if we have your email address

We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

14. Accessibility

We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you need this policy in an alternative format, please contact us using the information provided above.

15. Additional Information for Specific Jurisdictions

15.1 Nevada Residents

Nevada residents may opt-out of the sale of certain personal information to third parties. We do not currently sell personal information as defined under Nevada law. To submit a request, please contact us at the address provided above.

15.2 Brazil Residents (LGPD)

If you are a resident of Brazil, you have rights under the Lei Geral de Proteção de Dados (LGPD) similar to those listed under GDPR rights, including the right to confirm the existence of data processing, access to data, and correction of incomplete or inaccurate data.

15.3 Canada Residents

Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws. You may access and correct your personal information, and withdraw consent to collection, use, and disclosure of your information.

By using our Site, you acknowledge that you have read and understand this Privacy Policy.